See Every Download From Your Store

See downloads left, limits and expiry dates for every digital purchase, so you can answer download questions quickly.

Every Download Purchase on One Screen

Every download purchase, every file, every limit, and every expiry date in your Joomla ecommerce store, on one searchable screen.

Every Download Purchase, By Order
Order number, customer email, product and files in one list. Click the order number to open the order.
Downloads Left, Limit Right Beside It
Each row shows the downloads left and the limit, file by file, or "Unlimited".
Expiry Dates, Spelled Out
Each purchase shows when access expires, or "Never Expires".
Search by Email or Product
Type a customer's email or a product name and the list narrows instantly. Their record is on your screen before you finish reading their second paragraph.
Date Filters That Mean Something
Use presets from today to last year, or pick two dates.
Sort by Order, Customer or Expiry
Order number, customer email, when access was granted, or when it expires. Sort by expiry and you're staring at next month's renewal email list.
Your Real Bestsellers, Ranked
A second tab ranks products by total downloads, with a count for each file.
Export Every Matching Row
One button turns either report into a CSV file. Your filters carry over, and every matching row is exported, including rows on other pages.
Setup Time: None
There are no settings. Turn it on and open it from J2Commerce Reports.

Answer Download Questions With Facts

When a customer reports a download problem, search their email to see downloads left, the product's limit and whether access has expired.

Downloads left on every purchase, file by file
The product's download limit shown right beside it, or "Unlimited"
Access expiry date, or a clear "Never Expires"
One click from the report into the full order

See Which Files Get Downloaded Most

The Total Downloads view ranks every product and file by download count.

Every product ranked by total downloads, most-downloaded first
A separate download count for every file in every product
Sort by count or product name, and search by product
Spot a file whose downloads are running way ahead of its sales

See Where Your Downloads Go

Turn on the report to see downloads, limits and expiry dates for every digital purchase.

Every Download Purchase, By Order
Downloads Left, Limit Right Beside It
Expiry Dates, Spelled Out

Use Cases

The Refund Request for a File They Already Have

A customer says they could not download a template pack. The report shows five of five downloads used, so the store replies with the facts and a link to the files.