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New J2Commerce 6.6.5 is out. Here is everything in the release.

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See Every Cart That Did Not Become an Order

Shoppers who fill a cart and walk out without buying are invisible to you right now. Every one of them is about to have a name, a cart, and a price tag.

Every Abandoned Cart on One Screen

Every cart that never became an order, on one screen, with the customer attached and the money counted.

  • Only Carts That Did Not Convert

    Carts that became orders, empty carts and saved-for-later lists are left out.

  • The Value of Every Cart

    Each cart shows its value, and the totals row adds up items and value for everything your filters matched.

  • Click the Count, See the Cart

    Click the item count to see the products in that cart without leaving the list.

  • Customer Names and Guest Carts

    Logged-in shoppers show their name and email; guest carts are labeled as guests.

  • Find Any Cart by Name or Email

    Search by customer name, username, email, IP address, or cart number. The customer asking what happened to their basket gets a real answer, in your first reply.

  • Seven Date Presets, Plus Your Own

    Use presets from today to last year, or pick any two dates.

  • Sort Straight to the Biggest Loss

    Sort by cart number, customer, item count, value, last activity or created date.

  • Cleanup With Guardrails

    Remove one item, a whole cart, or every cart your filters matched. Each action asks first, and only a full administrator can delete anything at all.

  • Setup Time: None

    There are no settings. Turn the plugin on and your carts are listed.

Sort Carts by Value

Sort by value to see the biggest abandoned carts first, each with the customer's name and email.

  • Every cart's real value, calculated per cart
  • Totals for items and value across everything your filters matched
  • Totals correct themselves the moment you remove something — no page reload
  • Last activity and created dates, so a four-minute cart never gets treated like a four-month one

Export Carts for Your Recovery Emails

Export every matching cart with customer, email, items, value, dates and product names to CSV for your email platform.

  • Product names included, so your email can name the thing they wanted
  • Full filtered result set in one file, totals row included
  • Works with whatever email platform you already use — no second subscription
  • Your customer data never leaves your own server

See Your Abandoned Carts

Turn the report on to see who left a cart, what was in it and what it was worth.

  • Only Carts That Did Not Convert
  • The Value of Every Cart
  • Click the Count, See the Cart

Use Cases

The Friday Afternoon Recovery Run

Filter to the last 7 days, sort by value and email the five shoppers with the biggest carts.

The Product Everyone Loves and Nobody Buys

When one product keeps appearing in abandoned carts, open those carts to look for a pattern in price, shipping or the product page.

Comparing Guest and Registered Carts

Count guest carts for a date range to see whether guest checkout needs attention.

Clear Out Old Carts

Filter to carts older than a year and delete them in one action.

Answering the Customer Who Asks

Search a customer's email and read back the items in their cart.

Languages

Translated into 22 languages.

  • Arabic Unitag ar-AA
  • Chinese, Traditional zh-TW
  • Danish da-DK
  • Dutch nl-NL
  • English (United Kingdom) en-GB
  • English (United States) en-US
  • Finnish fi-FI
  • French fr-FR
  • German de-DE
  • Greek el-GR
  • Hebrew he-IL
  • Italian it-IT
  • Japanese ja-JP
  • Norwegian Bokmål nb-NO
  • Persian Farsi fa-IR
  • Polish pl-PL
  • Portuguese, Brazil pt-BR
  • Portuguese, Portugal pt-PT
  • Russian ru-RU
  • Spanish es-ES
  • Swedish sv-SE
  • Turkish tr-TR

Changelog

    • J2Commerce v4 and Joomla 4/5 support

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Reports Works with J2Store 4J2Commerce 6

Report - Abandoned Carts

Version 4.0.0 Released

See every cart that never became an order, with the customer's name and the cart's value on one screen.

Free
Every year

Item added to cart. Checkout

View Wishlist
  • Updates, downloads and support for the length of the license
  • Your plugin keeps working after the license ends, and renewing brings new updates
  • A step-by-step user guide for every setting, linked below

Joomla
Joomla 4Joomla 5Joomla 6
J2Commerce
J2Store 4J2Commerce 6

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