Hi Olivier,

After the update to version 4.2.0, the following issues have arisen:

1. During checkout, the delivery charges are displayed immediately on the form, rather than – as before – only after selecting the zone / region. This means it is no longer possible to set delivery charges based on the zone / region.

2. When a registered user logs in, the following error message appears: ‘The most recent request was denied because it had an invalid security token. Please refresh the page and try again.’×

Many thanks in advance for your help.

Peter

Hi Olivier,

1. Why do the delivery charges have to be displayed before the relevant details have been entered? That wasn’t the case before. As the majority of our customers are not from Germany, details of delivery charges for the standard geozone – which then have to be corrected once the delivery address has been entered – simply cause confusion.

2. However, it is also confusing for German customers when, at this stage of the order, the estimated delivery costs including VAT are already displayed, whilst the order items are shown without VAT.

Regards

Peter

Hi Olivier,

Thank you very much for the updates!

The ‘Show shipping before an address is entered’ option is brilliant.

Unfortunately, there are two further issues:

1. When a logged-in customer changes their delivery or billing address, the delivery charges and VAT no longer update automatically; the values only change once the page is reloaded.

2. When an existing customer logs in, ‘...com/fr/component/easycheckout/?view=checkout’ opens instead of ‘...com/fr/checkout-fr?view=checkout’.

Peter

Hi OLivier,

#1 works fine now, but #2 is still the same.

Peter

Hi Olivier,

That's another issue! If you click the above link now, you will see quite a weird page. This always happens when you pause the payment process for a while (more than 15 minutes).

Otherwise, even after clearing the cache, the problem remains that when a registered visitor logs in from the page .../checkout?view=checkout, they are redirected  to the page .../component/easycheckout/?view=checkout (see screenshot 22; the shopping basket is missing in the top right-hand corner). Important: This does not happen when logging in from the page .../en/my-account.

But if you then click the back arrow in the top left-hand corner, the page .../checkout?view=checkout correctly opens (see screenshot 25; the shopping basket is visible in the top right-hand corner).

I hope I have managed to explain the problem clearly enough.
Regards
Peter

Hi Olivier,

thanks a lot, it seems to work fine now!

How do we get the changes onto the live site now?

Peter