How to you search the support tickets on j2commerce.com? I don't want to create a ticket if my issue has already been addressed.
#883 How to search support tickets?
Posted in ‘Technical Support / Bugs’
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Latest post by Mark Stiegemeier on Saturday, 11 July 2026 22:00 UTC
Friday, 10 July 2026 16:49 UTC
Mark Stiegemeier
Friday, 10 July 2026 19:26 UTC
Olivier
Hello Mark,
we don't have a search at the moment. We are about to update our site and we will make sure the new site will have a proper search area.
We apologize for the inconvenience.
What is your issue?
Olivier.
Growing Together
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Friday, 10 July 2026 21:50 UTC
Mark Stiegemeier
My question relates to overrides, like this:
PLG_J2COMMERCE_PAYMENT_MONEYORDER_DEFAULT="Instant Bank Transfer"
PLG_J2COMMERCE_PAYMENT_CASH_DEFAULT="Cash on Pickup"
Creating overrides manually in
/{my site}language/overrides/en-US.overide.ini
changes the checkout page options correctly.
But on the confirmation html page, and in the confirmation email the items are not labeled with the override values.
Saturday, 11 July 2026 18:50 UTC
Olivier
Hi Mark,
I identified the issue and have been working on a patch. It will be available in our next release (probably early next week).
However, we could test the patch on your site beforehand, if this is something you would like to do.
Let us know! (In that case, please edit this ticket and provide credentials so we can access it).
Thank you!
Olivier.
Growing Together
Help us get back to #1 in the Joomla Extension Directory by leaving us a 5-Star review here.
Saturday, 11 July 2026 22:00 UTC
Mark Stiegemeier
Oliver, see #886.
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