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Closed Public Category: Technical Support / Bugs Ticket #883

How to search support tickets?

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

J2Commerce

Version
J2Commerce v6

Conversation

Mark Stiegemeier

How to you search the support tickets on j2commerce.com? I don't want to create a ticket if my issue has already been addressed.

Olivier Buisard Staff

Hello Mark,

we don't have a search at the moment. We are about to update our site and we will make sure the new site will have a proper search area.

We apologize for the inconvenience.

What is your issue?

Olivier.

Mark Stiegemeier

My question relates to overrides, like this:

PLG_J2COMMERCE_PAYMENT_MONEYORDER_DEFAULT="Instant Bank Transfer"

PLG_J2COMMERCE_PAYMENT_CASH_DEFAULT="Cash on Pickup"

Creating overrides manually in

  /{my site}language/overrides/en-US.overide.ini

changes the checkout page options correctly.

But on the confirmation html page, and in the confirmation email the items are not labeled with the override values.

Olivier Buisard Staff

Hi Mark,

I identified the issue and have been working on a patch. It will be available in our next release (probably early next week).

However, we could test the patch on your site beforehand, if this is something you would like to do. 

Let us know! (In that case, please edit this ticket and provide credentials so we can access it).

Thank you!

Olivier.