#797 unable to manage options

Posted in ‘Technical Support / Bugs’
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Latest post by Olivier on Friday, 05 June 2026 14:50 UTC

Xavier Bourban

Hi. regarding my post #788

Since the update of v6.3.1, I'm unable to add options or manages options settings.

I maybe found the cause. My site and admin is in french. If i'm in de backend in french, i can't manage options. If i switch the backend to english, it's ok i can add, delete and manage options.

Hope this help you.

Best regards

Olivier

Xavier,

do you mind writing a little step by step on how you get to the issues you are running into? 

I have been going through a few options and I have no issue so I would like to find where it breaks for you

Thank you!

Olivier.

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System Task
System Task
The ticket information has been edited by Xavier Bourban (xav@nvy.ch).

Xavier Bourban

Hi Olivier.

I updated the ticket with credentials for you.

So in the backend (with language in french) if you go into a product (i have only 2 right now), you go in J2Commerce and then options. Here you can't add option or define options value on existing options. No popup windows. 

If you change your user language for english it works.

Thanks for your help

Olivier

Thanks Xavier,

that is typical of a language string not being escaped in an Ajax call... working fine in English and with French characters, the script breaks.

Thanks for the update, that helps narrow it down.

Olivier.

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