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Closed Public Technical Support / Bugs Ticket #7

Billing Addresses tab "Sales" cannot be changed

This is a public ticket

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Conversation

Jörg Müller
Hi, If you click on the invoice number to correct an error in the address, you get into the input mask, but the changes are not saved. No errores occurs.   Web server ApacheLinux idefix 6.1.0-20-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.85-1 (2024-04-11) x86_64 PHP version 8.1.30 Joomla! Version Joomla! 5.2.1 Stable [ Uthabiti ] 7-November-2024 17:00 GMT J2Store version 4.0.9Professional Memory limit 256M CURL Activated JSON Enabled Error reports default Cache Disabled Cache System Plug-In Disabled Delete cart cron url https://frauenprojekt-kenia.de/index. php?option=com_j2store&view=crons&task=cron&cron_secret=8d771a5de97b1583a87e47485a554663&command=clear_cart&clear_time=1440  
Olivier Buisard Staff

Hello Jörg,

Could you send a screenshot of what is happening? Thank you!

Olivier.

Olivier.

Adam Melcher Staff

Hello Jörg,

Your front end template is using Bootstrap 5.3 but your J2Store configuration settings were still set for Bootstrap 3. I changed the setting on the site and can confirm the address tab is now clickable and able to add/edit the customer addresses. There shouldn't be any negative issues with the change, but click around the front end to make sure everything is still working as it should.

 

Adam

Jörg Müller
Hi, thanks for helping. It seems, that all is ok.   Joerg