Hi,
Thank you for this great ecommerce plugin.
I have a stage site on my subdomain, but when i move to the live site i get a Class J2Store not found error on the frontend and a 500 on the backend.
Any ideas? Thanks.
#698 Class J2Store not found
Posted in ‘Technical Support / Bugs’
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Latest post by Olivier on Saturday, 14 March 2026 22:51 UTC
Saturday, 14 March 2026 20:45 UTC
Boudewijn de Bruin
Saturday, 14 March 2026 21:28 UTC
Olivier
Hi Boudewijn,
it is hard to see what is going on, we do not have enough information at this time.
Any way you can edit this ticket and give us credentials we could use to get access? Thanks!
Olivier.
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Saturday, 14 March 2026 21:57 UTC
Boudewijn de Bruin
Thank you for quick reply Olivier
I have already installed a full Plesk backup and will try to uninstall j2commerce now and then move to top domain and reinstall j2store.
I still have the problematic zip backup, i can install for you on another subdomain.
Copying this backup over the Plesk backup is showing "Class J2Store not found' error and backend 500 error.
I managed to get rid of the first error when i put all j2store extensions to '0' in database, but error 500 persisted
Joomla 5.4
PHP 8.5.3
J2Commerce 4.0.0
Saturday, 14 March 2026 22:34 UTC
Boudewijn de Bruin
Uninstalling J2Store, copy paste the whole site and database, reinstall J2store did the trick.
Saturday, 14 March 2026 22:51 UTC
Olivier
Ok, great, I am glad it now works for you.
Olivier.
Growing Together
Help us get back to #1 in the Joomla Extension Directory by leaving us a 5-Star review here.
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