#687 Subscription renewal email - translation of time-var missing

Posted in ‘Technical Support / Bugs’
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Latest post by Olivier on Wednesday, 04 March 2026 15:33 UTC

Sigrid Gramlinger

Hi,

we are using the subscription app.

When a subscription renewal is failing the mailtemplate is sent:
plugins/j2store/app_subscriptionproduct/app_subscriptionproduct/mailtemplates/notify_about_renewal_retry.php

There is a variable which is not translated - so in my email overrides, I have my German text but the renewl is "Verlängerung in 2 hour".

$vars->renewal_retry_period

So, it would be great, if that variable could be translated

Thanks
Sigrid

Olivier

Thanks Sigrid, I will look at that in part of the templates re-write (we internally made the emails available in the UI, no longer needed overrides. It works like the regular email templates, but for the subscriptions). The new UI will not break the overrides you have on your site, the overrides will have priority. If no override exists for a particular email template, then the one from the new interface will be used. Much easier and multi-lingual...

Olivier.

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