No items can be added to an existing order
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Hello Johannes,
adding products to the order is done through skus, not articles. I believe the German translation is incorrect. The English version is: Search Products By SKU.
If you try with skus, you should get a sku list dropping down once you start typing.
Let us know how this works for you.
Olivier.
Hello Olivier,
thank you for your reply!
I know that Products (Article number are the sku's), I can see it in our order confirmations in the backend, here are the screenshots:
https://www.dropbox.com/scl/fi/wasrotpvauovhl4q13ena/sku.jpg?rlkey=6g80y21anjv25p23mz1uj84xb&dl=0
But if I try to add a product via sku, I do not get a list, see here:
I know this feature from the j2store-cart at "Relations" (in German: Beziehungen), here the same problem appears, there were no products shown:
Thank you,
best regards
Johannes
Hi Johannes,
ok, thanks for the explanations.
Is there a way I can acess the site? I want to see if there are javascript errors and find a clue why this does not work for you.
You can edit this ticket and fill the credential fields, it won't be visible to others.
Thank you!
Olivier.
My webdeveloper found now the problem.
The JQuery library was only loaded for the frontend. Now it is loaded for frontend and backend, now it works.
Thank you,
best regards
Johannes
Ah! It was a javascript issue :-)
Thanks for the feedback Johannes.
Olivier.