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Pending Public Category: Technical Support / Bugs Ticket #658

Send downloads as attachment?

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Conversation

Jacob Hodara

Is there no way to send downloadable attachments to the client directly via email?

Olivier Buisard Staff

Hello Jacob,

what kind of attachments do you want to send? Downlodable products, invoices, ...? In what context?

Olivier.

Jacob Hodara

Downloadalbe products.

Can a link to download be present in the email? Versus a My Account link?

Olivier Buisard Staff

We do not have this functionality right now (a downloadable product as attachment). This is a tricky one as zip files, for instance, may not reach the destination (policies of emailers to ban certain files...).

On the other end, a link would not have these issues.

However, it would need to be done in such a way the download link would 'bypass' the user login (by adding a token of some sort).

Very interesting suggestion but it needs to be studied and implemented.

 

 

Olivier.