#616 Cannot save coupons with other Backend language

Posted in ‘Technical Support / Bugs’
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Latest post by Olivier on Tuesday, 27 January 2026 04:26 UTC

Sigrid Gramlinger

Hi,

I have my backend language set to German.
When I try to save a coupon code with a date field, I get an error: "Call to a member function format() on false"
When I change the backend language to English, I can save the coupon code successfully also with a date.

Best regards
Sigrid

Olivier

Hi Sigrid,

I apologise for the late answer.

I could not reproduce the issue. If possible, could you turn on debug and let us know about the error trace?

And were you using the German language pack that you can download from our site? Are you on 4.0.19?

Thanks, Sigrid.

 

Olivier.

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Sigrid Gramlinger

It is only when there is a date.

it does not matter, if the discount is new or I try to save an old one.

Thanks!

Sigrid Gramlinger

And yes, I am on J2C 4.0.19
Are there new translations? where would I find them?

Olivier

Sigrid,

you can find language packs here: https://www.j2commerce.com/extensions/translations.

Olivier.

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Sigrid Gramlinger

But still, with the latest langage pack, I have the same error.

The date field in the prices can be saved. but that looks like in a different format.
The error is only with the discounts.

Do you need access to a dev-site?

Olivier

Yes, if you could give us access, because I have tried to reproduce the error on our test sites, and I could not.

Olivier.

Growing Together

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