#600 Cannot remove usergroup from product

Posted in ‘Technical Support / Bugs’
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Latest post by Sigrid Gramlinger on Sunday, 14 December 2025 15:09 UTC

Sigrid Gramlinger

Hi,

I am using the App "Add to usergroup".
The app works fine.

However, if I want to remove a usergroup from a product and save the product, then it appears again.

So, the removing does not work.

I tried it in Firefox and in Chrome. Same result.

Thanks

Sigrid

 

Olivier

Thanks Sigrid,

I took a look and tried to reproduce the behavior on one test site.

I was able to add a group and remove it from a product.

Olivier.

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Olivier

Sigrid,

Before we investigate further, can you check v4.1.0 of the add-on, it adds support to user group for categories. Let's see if you get the same behavior with this update.

Unzip the file and install the underlying file.

Olivier.

Growing Together

Help us get back to #1 in the Joomla Extension Directory by leaving us a 5-Star review here.

Sigrid Gramlinger

hi, thanks for the package.

I installed it and tested it, but I still cannot remove the last usergroup.

I will send you a video in a private message where I recorded it.

Thanks
Sigrid

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