Hi!
The Shipping Cose are displayed on the Cart, but on the easycheckout page they are not showed up until I have entered something in the address field. (see attachement)
Regards,
Marc
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Category: Technical Support / Bugs
Ticket #577
Shipping Cost are not displayed till address is entered
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Hi Marc,
in a way, it makes no sense to show shipping costs without an address, since you need to ba able to calculate shipping based on the address of the receipient.
However, since it shows 0 in the cart, it should also show 0 in the checkout.
I will issue a request to fix this issue in Esay Checkout.
Thanks for reporting this.
Olivier.
Hi Olivier,
THX!!!
Regards,
Marc
Hi Marc,
I checked your site again.
Your setup for shipping is tied to the default tax profiles, which is tied to billing addresses.
Therefore, if there is no billing address selected (which happens when a user is not logged in or does not have an account), there is no shipping to show.
This is expected behavior.
Olivier.
Hi Olivier,
thank you for clarification!
Is there a better way to handle this? Do you use other ways to display the shipping cost?
Otherwise I will show a message which explains that.
Regards,
Marc
You are welcome Marc.
There are different ways to handle shipping costs, but I have more experience with selling digital goods, which do not require shipping.
There are few plugins you can try and more to come very soon for simple configurations. I would suggest trying them (at least the free ones) and see which correspond to your configurations the most.
Olivier.
I will try some other plugins. THX!
Regards,
Marc
