#540 Easy checkout not working

Posted in ‘Technical Support / Bugs’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Astrid Eerd on Sunday, 09 November 2025 07:22 UTC

Astrid Eerd

Installed and configured Easy Checkout, but form is not sending. Normal checkout works.

Olivier

Hello Astrid,

I will go to your site and look at it. What is needed to access the administrator part of the site? You can modify the credentials by editing this ticket (do not enter the info on the tickets themselves, thanks!).

Olivier.

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System Task
System Task
The ticket information has been edited by Astrid Eerd (astrid@yndi.nl).

Astrid Eerd

Hi Olivier,

Added credentials. Thanks for looking into it. 
Just discovered a minor flaw in layout as well. Check difference with * asterisk for e-mail label and other labels. They have different css classes. Would be nice if all labels could have same layout as email field.

Olivier

Hello Astrid,

I have updated Easy Checkout on your site and it seems to fix the form issue you were having. Please let me know. 

In the meantime, I am looking how to solve the * issue, as it mixes code coming from the core extension J2Commerce and code coming from Easy Checkout.

Olivier.

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Olivier

Hello Astrid,

I have updated the component to fix the issues with fields. I took upon myself to fix a bit more issues and that means some of your CSS overrides need to be modified. Here what I think it should look like:

 

.easy-checkout.easy-checkout-checkout-form .easy-checkout-title {
    border-bottom: 3px solid #0763A2;
    text-transform: none;
}
.easy-checkout.easy-checkout-checkout-form h3 {
    border-bottom: 2px solid #0763A2;
    text-transform: none;
}
.easy-checkout.easy-checkout-checkout-form .easy-checkout-title span {
    background: #C0272D;
}
.easy-checkout.easy-checkout-checkout-form .btn-primary {
    background: #0763A2;
    border-color: #0763A2;
    color: #ffffff;
}
.easy-checkout.easy-checkout-checkout-form .btn-primary:hover {
    background: #0872ba;
    border-color: #0872ba;
}

Olivier.

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Astrid Eerd

Hi Olivier,

You're the best! Thank you for the css (could've done it myself 😲)

But.........am I wrong or is the email field missing now. Checked to see if it was published and it is. So please be so kind as to check my findings.

Olivier

You are welcome, Astrid!

Do you mean the email field is missing from the Customer Information (Uw informatie) panel?

You don't see it if you are already logged in, which means, you already have the email address assigned.

Olivier.

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Help us get back to #1 in the Joomla Extension Directory by leaving us a 5-Star review here.

Astrid Eerd

How stupid of me! Thank you for the explanation.

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