#499 Cannot set options on products - links missing

Posted in ‘Technical Support / Bugs’
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Latest post by Sarah Eagle on Wednesday, 08 October 2025 17:24 UTC

Sarah Eagle

On /administrator/index.php?option=com_content&view=article&layout=edit&id=* >> options tabs, the 2 x options links are missing.

In the meantime for anyone who needs them:

Set option values = /administrator/index.php?option=com_j2store&view=products&task=setproductoptionvalues&product_id=*&productoption_id=***&layout=productoptionvalues&tmpl=component

Parent option = /administrator/index.php?option=com_j2store&view=products&task=setparentoptionvalues&productoption_id=***&layout=parentproductopvalues&tmpl=component

You will need to change * for the product id and *** for the option id.

S :)

Sarah Eagle

**UPDATE** Although the links work, they do not save.

System Task
System Task
The ticket information has been edited by Sarah Eagle (saraheagle).

Olivier

Sarah,

It looks like the J2Store Content plugin is disabled, is it?

Olivier.

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Sarah Eagle

Yes, the plugin is enabled. However looking at the plugin that does not look like it would control the links to edit product options in the admin area?

Thanks

Olivier

It actually does add the J2Commerce tabs in the article.

Olivier.

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Olivier

As far as options are concerned, they should be managed in /administrator/index.php?option=com_j2store&view=options.

Olivier.

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Sarah Eagle

I can see the 'Set option values' links now - it was my template hiding them and even when I changed it, I was looking in the old columns, doh.

However, I still cannot see the 'Parent option' links or how to show a specific option on a specific parent dropdown value. I will close this ticket and open a private one so I can give you more details.

Thanks

 

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