#491 J2Commerce: Create/Edit Order Not working

Posted in ‘Technical Support / Bugs’
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Latest post by Chris Elliott on Monday, 06 October 2025 20:54 UTC

Chris Elliott

Because we only use this single PayPal plug-in for our payment method—and because we are experiencing issues with the checkout process using PayPal—some of our customers are paying us directly. I can also manually create orders on the system for these customers. I'm finding that when I use the New > Create/Edit Order page, It's all a bit hit and miss. 

Sometimes I can't get past the first page, other times I can get right through to the item page, however, if I enter a known SKU into the field, nothing happens.

Developer console shows:

jquery.min.js?3.7.1:2 jQuery.Deferred exception: $(...).autocomplete is not a function TypeError: $(...).autocomplete is not a function.

In the absence of this working form page (which I realise is in beta), are there any instructions you can provide whereby I can add sale orders using PHPMyAdmin and SQL inserts?

Olivier

Hi Chris, the autocomplete error indicates to me that you are missing jQuery UI on the backend.

Maybe this is the one thing missing for your case.

Please check your settings and ensure jQuery UI is enabled for the backend.

Olivier.

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Chris Elliott

Thanks. That fixed it!

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