Hi Olivier,

Everything is working on our side – great! I just have a couple of questions:

1. The customer has requested that the product **SKU** is added to the email template. When I look at the available shortcodes, I don’t see SKU as an option. Do you have a suggestion? Should I perhaps use custom fields for this?

2. The email sent to both the order handler and the customer currently does **not include the product image** in the table overview. Do you have any thoughts on how to add this?

That’s all for now. Thanks a lot in advance!

Best regards,
Ulric

Hi Olivier,

Thanks for your reply earlier.

The customer would like SKU shown **outside the [items] table**, in the “Order Information” block together with Order ID, date, status, etc.

From what I can see, the Simple Email Editor can only show SKU inside the [items] table (or through an override of that table). Is there a shortcode/token available for the Order Information block, or would the only solution be to switch to Advanced/PHP and create an override there?

If no token exists, it probably makes the most sense to keep SKU in the [items] table and simply let the customer know that the SKU is listed there under each product in the order.

Thanks!

Best regards,
Ulric

Olivier,

Thanks for clarifying. The request came from the customer, who wanted SKU shown in the Order Information block. But you’re right — a single SKU shortcode at order level doesn’t make sense when there can be multiple products.

I’ll explain this to the customer and let them know that SKU is correctly displayed in the [items] table under each product, which is the proper solution.

Best regards,
Ulric