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Latest post by Olivier on Friday, 05 September 2025 16:05 UTC
Hello,
I'm just setting up my store for electronics.
The storefront works and the products are showing up.
But, when clicking on one of the blue product links to see the product details, nothing happens.
Please see the attached screenshot for details.
Could you please check and advice ?
Login credentials to check my shop-setup are included.
Thank you in advance.
Kind regards
Heinrich Gerull
Hello Heinrich,
I went to your site and the problem comes from the fact that you are using skus of the product as article alias.
The system then thinks these are the article ids and cannot find them.
The alias of the products/articles should really be the name of the products rather than skus.
Olivier.
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Hello Olivier,
thank you very much for your quick response
and helpful explanations!
This fixed my problem,
You can close this ticket now.
Kind regards
Heinrich Gerull
Wonderful! You are welcome, Heinrich.
Olivier.
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