#444 Unable to proceed through checkout steps

Posted in ‘Technical Support / Bugs’
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Latest post by Olivier on Thursday, 28 August 2025 19:23 UTC

graeme colston

Hi Guys

I managed to upgrade this site to joomla 5.3.3, but the cart icon is not displaying and after proceed to checkout, use returning customer, then stuck on Continue. I can log in before checking out, but then get stuck on address continue button.

Appreciate your help

Olivier

Graeme,

on this site, you also had an extra version of f0f that needed to be disabled.

The Bootstrap version selection was set to Bootstrap 3, not 5. I don't think you need it anyway since it is installed by your template.

The cart does not show because it is assigned to a wrong position. You need to change that (I set it to top5, to check it out, but it is obviously not the right place. It was set to top1). I set the layout to 'minicart'.

The template you are using overrides the font family and makes it FontAwesome 5 while FontAwesome 6 is loaded. That is why there is no cart icon.

Seems like I was able to go all the way to 'Place order' in the checkout.

 

Olivier.

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System Task
System Task
The ticket information has been edited by graeme colston (graeme@razostyle.co.za).

graeme colston

Thanks so much, the fof thing was really puzzling me, after using magic eraser on joomla 3, I was getting errors. Seems I was more successfull not using magic eraser.

Can it still be used in joomla 4?

Olivier

Magic Eraser works in Joomla 4, but it may not delete everything, it usually only deletes what it is sure it can delete, but with J2Store, you get a modified version of f0f that Akeeba does not know about.

Olivier.

Growing Together

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