#424 Email Token Lifetime

Posted in ‘Technical Support / Bugs’
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Latest post by Chris Elliott on Thursday, 14 August 2025 23:52 UTC

Chris Elliott

Hi guys.

For the purposes of documentation for my end user, when a confirmation email is sent to the buyer, where the "Token" is mentioned, does this token have a finite lifespan?

Would there be conditions where the token is seen as invalid (even though it's valid and comes from an email?)

Olivier

Hi Chris,

tokens are tied to the order so the 'life' of the token follows the 'life' of the order. As long as the order is not deleted, the token exists.

Olivier.

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Chris Elliott

Thanks for the clarification.

closing.

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