#423 Payment plugin disabled when setting J2Commerce

Posted in ‘Technical Support / Bugs’
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Latest post by Olivier on Tuesday, 26 August 2025 15:17 UTC

Xavier Maglott

Hello,

 

We are facing sometihnig strange : each time we go to J2Commerce component, its plugin payments are disabled automatically.
We only use one plugin Stripecheckout.

Tu sum the process:

1- plugin Stripe Checkout enabled
2- go to J2Commerce (dashboad or anywhere else)
3- plugin Stripe Checkout disabled

I add an image.

Merci beaucoup pour votre aide.

 

 

Adam Melcher

Usually when a J2 plug-in is constantly turning itself off, it usually means that you're using a Joomla. 3. Version of the plug-in as the new plugins actually have special code to let the system know not to turn it off because the older ones won't work which is why it automatically turns off. Can you let me know what version the stripe plug-in is that you're using? 

 

Adam

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Xavier Maglott

Many thanks for your answer.

It's version 1.0.9, I enclose an image.

Adam Melcher

You're definitely using an old version. Simply go to the payment section of our website and download the J2 store 4 version which is version 4.x and you can just install it on top of your existing one and that should fix your problem. 

Adam

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Xavier Maglott

Hi,

Thanks but the problem is for Stripecheckout plugin. I don't find it to download.

Regards.

Adam Melcher

Ahh, okay - I believe Olivier fixed the issue with that one, so I will check with him on the status of it and have hime reply to this ticket so you have a better idea .

 

Adam

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Xavier Maglott

Thanks Adam, I wait for your reply after checking with Olivier.

Olivier

Hi Xavier,

I have the plugin working in some cases, in others it does not work properly. I will try and get the last bit to work over the weekend and get back to you. In the meantime, I can send you the plugin if you want and see if it works in your case (some previous clients had it to work for them). Let me know!

Olivier.

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Xavier Maglott

Bonjour Olivier,

 

I'm so glad your working on the plugin Stripe Checkout, many thanks.

We can wait some days, take your time, no worries.
Just let me know when you think it's ready, we will download it then.

Best regards.

Olivier

Hello Xavier, 

I have been working on making the plugin as 'solid' and safe as possible. I have tested the plugin on several sites with success (in test mode).

There is one use case I still need to finish (when using the subscription products), but that does not prevent you to use the plugin as it is.

Here is the link where you can find the plugin:

https://drive.google.com/file/d/1CsBchzlW-YZT4WP7BiJ-CyZUIIRgzsyg/view?usp=sharing

Please test it and make sure that it works for you.

You need to first unzip the file then install the included zip.

Olivier.

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Xavier Maglott

Hello Olivier,

It looks fine : installation + visiting J2Commerce settings => StripeCheckout plugin still enabled
I also chacked the checkout process, it's still ok.

Many thanks for your efficiency and professionalism.

 

Olivier

You are welcome, Xavier. Glad it worked out :-)

Olivier.

Growing Together

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