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Pending Public Category: Technical Support / Bugs Ticket #419

Can't open or create new product pages

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

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Elly Stemerdink

Hello support team,

After upgrading my website to Joomla 5 (currently using version 5.3.2), I can't open my products pages or add a new product anymore.

Whenever I go to - j2store v4.0.4 PRO > Catalog > Products and click on a Product Name, I get a blank page with the following error message in Articles: Edit
An error has occurred.
0 implode(): Argument #1 ($array) must be of type array, string given

Do you have any idea how I can solve this problem?

Best regards,
Elly

Adam Melcher Staff

Elly,

First off - I changed this ticket from private to public so make sure you don't include any sensitive information in any future replies. I did this so others can hopefully find this answer if they are searching for a solution as well.

Since Joomla 5.2+ there has been an update that breaks the Product/Article view in Joomla versions 5.2+. 

If you wish to stay on J2Store v 4.0.4 then you will need to revert your Joomla update back to any verison lower than 5.2.x.

If you wish to ensure you are able to use the latest versions of Joomla 5 - then download the latest version of this component (4.0.17 at the moment) and it will fix your issue as well as many other issues and improvements since 4.0.4.  

(https://www.j2commerce.com/download)

 

I have many J2 sites myself and have not had any issues updating from 4.0.4/4.0.5 to the latest versions.

 

Hope this helps!

Adam