Hi yall, im having an issue where the cart is clearing when it fails to process credit card..
i am aware of the setting.. "On Confirmation" , but it's still clearing the cart on failed CC processing.. any ideas?
"Sometimes, customers accidentally enter the wrong credit card / debit card details. He came to know that he entered the wrong card details only after clicking on the place order. But cart items will be cleared once you click the place order button. So you could not retry the payment process, and it is frustrating.
To overcome this, you can restrict clearing cart items only on order confirmation.
Go to J2Store > Configuration > Cart tab. Find the parameter “Clear cart items”. Set this parameter to “On Confirmation” and save."
