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#344 Cannot view product item after migration to Joomla 5

Posted in ‘Technical Support / Bugs’
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Latest post by Göran Flybring on Sunday, 08 June 2025 16:47 UTC

Friday, 06 June 2025 15:58 UTC

Göran Flybring

Hi,

I am migrating to Joomla 5.3.1 on a test system (copy of the prod.system) and I have a problem with J2Store.

When I klick on a product in the shop, the page is just hanging, until my browser says: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." after some 15-20 seconds.

This does not happen on the production system which is on Joomla 4.

I had to reinstall J2S on the new Joomla 5 system as the migration was not allowed unless I disabled J2S. The reinstallation went fine, but then I got the problem mentioned above.
Is there a new variable or something that needs to be set?

For information, a lot of warning messages in connection with this:

[06-Jun-2025 15:10:09 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:10:10 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:10:33 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:10:33 UTC] PHP Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/rivieraklubbe/jo5.rivieraklubben.com/libraries/vendor/joomla/filter/src/InputFilter.php on line 217
[06-Jun-2025 15:10:33 UTC] PHP Deprecated: strip_tags(): Passing null to parameter #1 ($string) of type string is deprecated in /home/rivieraklubbe/jo5.rivieraklubben.com/components/com_j2store/controllers/products.php on line 235
[06-Jun-2025 15:19:50 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:51 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:52 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:52 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:53 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:54 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:54 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:56 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:56 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:57 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:58 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:19:59 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:20:00 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:20:00 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:20:01 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:20:02 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:20:03 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:20:04 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:20:05 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:20:06 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423
[06-Jun-2025 15:20:07 UTC] PHP Warning: Undefined array key "fontawesome" in /home/rivieraklubbe/jo5.rivieraklubben.com/administrator/components/com_j2store/helpers/strapper.php on line 423

Please advise what needs to be done.

Rgds,

 

Saturday, 07 June 2025 02:47 UTC

Olivier

Hello Göran,

the system is looking for fontawesome on your site.

Is your template different in Joomla 4 and Jooma 5?

Does your template load FontAwesome? If it does, just disable the option from the J2Commerce configuration page. That will fix the issue.

Make sure you also have the proper app enabled for Bootstrap, you need to match the Bootstrap of your template. That may be the reason why the product pages don't load.

Finally, I don't understand your statement:

I had to reinstall J2S on the new Joomla 5 system as the migration was not allowed unless I disabled J2S.

There is no need for re-installation of a whole site when updating from Joomla 4 to 5, it is seamless in the case of J2Commerce and seems like a 'false positive' warning you got from the system.

Note that before updates, the system advises you to do certain tasks, like disabling a plugin, but it never stops you from going ahead with the update even if you don't follow the advice. When you disable a plugin or a whole extension, it is just a matter of re-enabling it after the update.

 

 

Olivier.

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Sunday, 08 June 2025 16:47 UTC

Göran Flybring

Hi,

Sorry, my bad.

I missed to enable one of the plugins after migration.

It works as expected now.

Rgds,
Göran

 

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