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Closed Public Technical Support / Bugs Ticket #312

Cart Page – Product Details Missing at Checkout Dear J2Commerce Support,

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Conversation

liron noy

Dear J2Commerce Support,

I hope this message finds you well.

I’m currently finalizing the setup of my J2Commerce store and ran into two issues I’d appreciate your help with:

1. Cart Page – Missing Product List
On the cart page, only the subtotal and total amounts are shown, but not the list of products that the customer is paying for.
I’ve attached a screenshot for reference.
How can I configure the cart or checkout page to also show the product names or a summary of the items in the order?

2. Checkout Page – No Login Option for Returning Customers
Currently, the checkout process only shows the “Register account” option for new customers, and there is no visible way for existing customers to log in from this screen.
I’ve attached a screenshot showing the current state.
Is there a setting or configuration I need to enable to allow returning users to log in directly from the checkout page?

Thank you in advance for your support!

Lirone

Attachments

Screenshot 2025-05-30 at 1.05.34 PM.png
Screenshot 2025-05-30 at 12.55.18 PM.png
Screenshot 2025-05-30 at 1.18.20 PM.png
Adam Melcher Staff

Liron,

 

Your site looks great and wish you the best of luck on your new launch!

I just logged in and there are a few things going on:

#1


In your J2Commerce Setup > Configuration > Basic Settings tab:

I changed the option for "Cart and checkout pages should use CSS classes of" from Bootstrap 2 to Bootstrap 5 (this will automatically default to Bootstrap 5 on new installs in the future)

This fixed the Cart issue and it now appears as it should. The url for the cart is /index.php/component/j2store/checkout which means it's not finding the menu item associated with the shopping cart.

Creating "hidden" menu items for the shopping cart, checkout, my profile, and confirmation pages is highly recommended and would help with more seo friendly urls as well.

#2
The issue with the login form not showing is due to the template's css settings:

https://lironn19.sg-host.com/templates/finion/css/template.css  (line 1308) has #login set to display:none.

adding a new line in your custom.css should fix that issue without affecting the template's login module:

#j2store-checkout #login {display: block;position: relative;z-index: 1;}

Adam

 

liron noy

Amazing!

Thank you so much for your quick replay and help.

Adam Melcher Staff

Liron,

I am closing out this ticket as I believe this issue has been resolved :)

If you need anythign else, please don't hesitate to open a new ticket.

 

Adam