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Pending Public Category: Technical Support / Bugs Ticket #274

Address Zones issue

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Conversation

Dave Miles

Hi,

I've just been informed of an issue by a customer wanting to purchase from our store.

When filling out the blling/shipping address fields the "Zones " field will not let anything be entered into it.

I've disabled it for now, but it would be better if it works.

I have the countries and zones set up as far as I can see, but the zones field does not recognise the zones that I have set as published.

Te screen shot shows my settings.

Please check.

Regards, Dave

Attachments

j2commerce.jpg
Olivier Buisard Staff

Hi Dave,

that looks like an issue in the configuration.

Please add credentials to this ticket so we can take a look. Thank you!

Olivier.