i have set the option to order as guest but it does not show on my checkout ... help
Closed Public
Category: Technical Support / Bugs
Ticket #189
On Checkout no guest option shown
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Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Conversation
Abraham,
With additional information, I cannot help you. We don't store login credentials so if you don't add it to this ticket, please don't assume we still have it. If you are using Easy Checkout then those settings would be need be set in the Easy Checkout component settings.
Adam
When i open easycheckout it get blank screen and can only open option but no such item there.
i can provide credentials again if you make this private?
The ticket information has been edited by Abraham Tol (aptol).
Abraham,
when entered in the appropriate fields, your credentials are not visible, even on a public ticket. So, no worries :-)
I went to your site.
What you need is create a menu item of type Easy Checkout -> Checkout.
That is what you are missing, I believe.
Then, in the Easy Checkout options, you will be able to select the 'Easy checkout menu' item you have created.
Olivier.
Sorry, but it still does not show - menu item is now changed to easy checkout
But when i go in admin to easy checkaout i only see Easy check and blank screen but can look at options.
HELP
How can i make this form look better? like country selecto is overflowing area. boxeds are not aligned.
Abraham,
when you go to Easy Checkout, the blank screen is normal. Nothing else but the title of the extension is supposed to be there except for the options.
We are working on improving this additional extension. Thank you for your patience.
As far as the form is concerned, the country selection, for instance, is using the library 'chosen' that was in use in Joomla 3.
This has to be removed still.
I will specifically work on updating the extension in the next few days so that we can improve some of the issues you find.
Olivier.
Okay but why do i not see Guest Check out? is that part of the improvement being worked on?
I am on your site and I can see that I can checkout your products without creating an account.
That is guest checkout.
Olivier.
But it used to say this as an option, how would people know this now? So i hope it will be back soonest
I don't understand what you are looking for, Abraham.
Please check the documentation at https://docs.j2commerce.com/j2commerce/easy-checkout/easy-checkout.
Olivier.
Okay i must be confused with prior version. never mind
