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Closed Public Category: Technical Support / Bugs Ticket #118

App: Add to User Goup

This is a public ticket

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peter hopkins

I have installed the shop and added the 'Add to User group' App. have also setup products with the app settings to add registrant to groups. It doesnt add any user to groups except the joomla set defualt which is 'Registered'.

I also set order status to confirmed in the dashboard/sales/orders, knowing i have also set the app to assign groups on order status confirmed.

Looks like I have covered all requirments but it does not work. 

Also there is a  license key box in the app which requires activation, but here is no key to be found, unless I have made a mistake, or the app is free for testing or something. 

Im only using the bank transfer payment method at this time until All the issues are resolved then i will add paypal and stripe, could this be stopping user groups from being setup by the app? 

I'm not sure what to do,, need some advice.. Thanks 

The ticket information has been edited by peter hopkins (pd@wibc.academy).
Adam Melcher Staff

Peter,

 

It looks like the site is using akeeba admin tools or something similar to block the regular admin login. Can you update the site creds with the admin login url so I can check your settings?

 

Adam

peter hopkins

Very sorry i forgot,  it's done now. 

sorry its late Ireland was hit by one mother of a storm, we just got buck up and runing today with generators.

The ticket information has been edited by peter hopkins (pd@wibc.academy).