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Closed Public Category: Technical Support / Bugs Ticket #1136

Payment reminders being sent every day? how do i change this

This is a public ticket

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J2Commerce

Version
J2Commerce v6

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Warren Cowan

Hi guys - my client has informed me that once a scheduled payment reminder has been sent out - the system is sending out reminders every day following - when it should be every 7 days - i have obviously set something up incorrectly - where do i adjust this - i cant see where i do that and i have been through the support documentation

Adam Melcher Staff

Warren,

I changed the type to public as no private information is going to displayed in this and it can help others who may have the same question for the partial payment app.

In the plugin parameters, have you set the Notify Payment Pending values in the field? (Mail Settings tab), they are comma separated so would send out 2 days and 7 days after they are due by putting int 2,7 for example.

Adam