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Closed Public Category: Technical Support / Bugs Ticket #1126

J2commerce won't update

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

J2Commerce

Version
J2Store/J2Commerce v4

Conversation

Jeremy Franco

I used j2store for years I updated to j2commerce and allows well. However it no longer updates stating FOF errors, I have been in touch and nothing seems to have worked, with joomla 6 coming out I wish to resolve are you able to help, as I said ivam non t3chie, I tried removing FoF files using othos (akeeba) but I broke site so plainley can I fix or should I look for an alternative. I can send log in details I just don't want to break. 

Many  thanks 

 

Jeremy 

Olivier Buisard Staff

Hello Jeremy,

can you update the ticket to add your credentials? Thank you!

Olivier.

Jeremy Franco

Unsure what credential you require, my apologies I didn't expect it to be public. My log in details have been disclosed fir the technical team. Please outline what will help. Thx

Olivier Buisard Staff

You can edit this ticket, even though the ticket is public, nobody will see the login details, only the support team. Thanks Jeremy!

Olivier.

Olivier Buisard Staff

Jeremy,

as per our email conversations and the fact that the site is now working properly, I am closing this ticket.

Olivier.