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Pending Public Category: Technical Support / Bugs Ticket #1109

Shippo Error

This is a public ticket

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J2Commerce

Version
J2Commerce v6

Conversation

Mark Stiegemeier

I am trying to get the Shippo extension working. This error occurs when I click Continue after the shipping address fields on Checkout. It appears to refer to a missing database field. See image. Using J2commerce v6.6.5

Attachments

Screenshot_12-10-2026_16232_nitmi.bio.jpeg
Adam Melcher Staff

Mark,

I found the issue and it will be available in the next release of the extension. Since this week is a little crazy as our team travels to Berlin for the world conference, I am also emailing you a fixed copy so you don't have to wait for the release to start using it.

 

Adam

Mark Stiegemeier

Adam, during testing, the checkout displays all the shipping options and updates the total correctly, and I can complete the order. BUT, when I go to orders on the backend and click to open the order I get the attached error.

Attachments

Screenshot 2026-10-13 at 5.37.27 PM.png
Mark Stiegemeier

Adam, check your email for another report.

Adam Melcher Staff

Mark,

Update to rhe latest release (just released an hour or so ago) and you should be golden 

Adam