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Closed Public Technical Support / Bugs Ticket #1103

Ref 1097, Cart Form now doesn't display, other issues Gantry templates

This is a public ticket

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J2Commerce

Version
J2Commerce v6

Conversation

Robbie

Before the patch you installed with ticket 1079, I was having an issue where I couldn't get individual products to display at all (the platform content section literally did not render at all -- still doesn't with the template I'm trying to use - Blank from Joomlead), now it seems after the patch the "cart form" sections (input/add to cart button) don't appear regardless of the template I use (on individual product pages or using the J2Commerce Products Module). I haven't tried Cassieopia because I haven't worked with a base template since Joomla 3 and I don't remember how.

Olivier Buisard Staff

Hi Robbie,

I will take a look.

The patch I installed for ticket #1079 has nothing to do with these issues, I replaced 1 file that handled the control of the shipping view in the administration, and the frontend does not use it.

Olivier.

Olivier Buisard Staff

I checked.

First, I changed the menu items from 'Product Category Alias' to 'Product Category View'.

The alias is when you want to mirror another list view, which is not your case here.

Now you can see the product pages.

Why you do not see the 'add to cart' ?

Because the store is in 'catalog mode'. When in catalog mode, you can see the products but not buy them.

When you go to the global settings of J2Commerce, 'Product Display' tab, 'Catalog Mode' parameter should be turned off.

 

Olivier.

Edited by Olivier Buisard on 10-10-2026 10:58 EDT
Robbie

Wow, I'm sorry. Still getting my feet under me here, I guess I pushed some buttons I wasn't supposed to and didn't realize.

Everything seems to be resolved now.

Thank you

Olivier Buisard Staff

You are welcome Robbie, no worries, there is a lot to take in!

Olivier.