Support - J2Commerce

#1003 Unable to insert image into product

Posted in ‘Technical Support / Bugs’

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Version

J2Store/J2Commerce v4

graeme colston

Hi Guys

When I click on insert to add an image, nothing happens.(see att)

Article name : MB00802
Image is named the same in images/products.

Hope you can find an issue and resolve, big thanks.

Olivier

Hello Graeme,

I was able to add an image to the product in the article.

However, you are getting errors in the Media Manager, as some images are corrupted and this is why this fails.

I cannot reach your site anymore for some reason so I cannot try any further.

Olivier.

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graeme colston

Thanks for the speedy reply, I will look into it and try again.

Olivier

I tried to access the site again, but no luck. It keeps timing out.

Olivier.

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