Dear J2Commerce Development Team,
I am writing to inquire about upcoming updates or solutions regarding compliance with the new EU e-commerce regulations (specifically Directive (EU) 2019/2161 / Article 54-bis of the Consumer Code in Italy), which requires B2C online stores to provide a dedicated, easily accessible "Withdrawal Button" (or "Right of Return" digital feature) for customers.
Under this regulation, e-commerce platforms must offer a clear process that allows customers to submit a withdrawal request and automatically receive an immediate confirmation receipt on a durable medium, including a precise timestamp and order reference.
Could you please let me know if J2Commerce currently supports or plans to release a dedicated plugin, feature update, or recommended integration to address these requirements?
Thank you in advance for your support and advice on how best to implement this on J2Commerce.
