#853 Withdrawal Button for Online Purchases

Posted in ‘Feature Requests’
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Latest post by Adam Melcher on Tuesday, 23 June 2026 19:52 UTC

Nikola Đurić

Do you plan to implement this feature?

"Since 19 June 2026, traders who offer products or services to consumers through online interfaces, whether via websites or mobile applications, must provide such consumers with a prominently displayed, easy-to-find online withdrawal function. Commonly referred to as the “withdrawal button”, this is one of the measures of Directive (EU) 2023/2673, which amends the Consumer Rights Directive 2011/83/EU (and repeals the Distance Marketing of Financial Services Directive 2002/65/EC), thereby covering the vast majority of B2C e-commerce in the EU."

Source

Adam Melcher

Nikola,

Are you referring to this?
https://www.j2commerce.com/extensions/apps/eu-order-withdrawal-compliance

 

Adam

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Nikola Đurić

Uh. Yes. I overlooked that app.

Sorry.

Adam Melcher

Nokola,

Glad to help. If you need anything else, please don't hesitate to ask.

 

Adam

Growing Together

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