Why can't I add a Technical support ticket after login? There is no New Ticket button for that category of support issues. If I have a problem with the software how can I get support? (By the way - my current problem seems to be with the Royal Mail plugin)
Closed Public
Category: Customer Service
Ticket #83
Cannot add a technical support ticket
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Conversation
Hello Dyfrig,
I have adjusted the access restrictions, you can now file a technical issue.
I apologise for the inconvenience.
Olivier.