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Pending Public Category: Customer Service Ticket #761

Various questions

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Marco Conventi

Hi Oliver,

I have a few questions:

I've connected the DHL API and am now ready to test the system.

I saw that I can test a shipment; can I do the same for an actual product sale?

Another question: I tried clicking to calculate shipping, but it doesn’t give me any information.

One last thing: I need to update Joomla from 5.4.5 to 6.1. Can I just update, or do I need to deactivate all of J2Commerce first, as I read in a post?

Thanks!

Marco

Olivier Buisard Staff

Hello Marco,

if you want to test an order all the way through payment, you can download our test payment plugin https://www.j2commerce.com/extensions/payment-plugins/test-payment.

The shipping calculation may not retrun anything if conditions are not met for the shipping item(s).  

To update J2Commerce v4 from Joomla 5 to 6, please follow the instructions you can find at https://docs.j2commerce.com/update-j2commerce-4-to-joomla-6.

I hope this helps!

Olivier.