The European Made-to-Order Artisan
A Greek ceramic studio pre-authorizes custom orders and captures when each piece ships. For in-stock pieces, Greek customers can pay in installments.
Viva.com Smart Checkout redirects customers to a hosted payment page, where card data stays off your server, then returns them to your store. Saved cards, renewals for subscription products, pre-authorization and admin refunds are all in J2Commerce.
Hosted checkout, saved cards for repeat buyers, renewals for subscription products, pre-authorization, and admin refunds, without leaving J2Commerce once.
Customers enter their card on Viva's hosted page and return to your store automatically.
Because card entry happens entirely on Viva's infrastructure, card numbers never reach your server.
Returning shoppers see their stored card, with brand and last four digits, and pay with one tap.
For products sold with the Subscriptions And Memberships app, renewals are charged to the stored card and declines set the failure status you choose.
Reserve funds and capture from the order screen when you ship, or void the hold if the order falls through.
Refund in full or in part from the order screen, with the refundable balance shown and enforced.
For Viva accounts registered in Greece, offer up to 36 installments. Installments are not available for subscription products or pre-authorization.
Add a percentage or fixed surcharge with optional tax, and limit Viva by region and cart value.
Separate demo and live credentials, a dashboard banner in demo mode and debug logs with credentials left out.
Not all redirect checkouts are created equal. Viva Smart Checkout redirects customers to a properly European payment platform, then returns them to your store's confirmation page automatically after payment. Card data lives on Viva's servers. And your customer sees a checkout experience that feels familiar, secure, and local, not a hand-off to a brand they don't recognize.
Logged-in shoppers pay with a saved card, and for products sold with the Subscriptions And Memberships app, renewals are charged automatically.
Capture pre-authorized payments, void holds and refund in full or in part from the order view.
Hosted secure checkout. Saved cards. Renewals for subscription products. Pre-authorization. Admin refunds. All of it in J2Commerce, for a European market that expects this level of checkout.
A Greek ceramic studio pre-authorizes custom orders and captures when each piece ships. For in-stock pieces, Greek customers can pay in installments.
A Eurozone food subscription sold with the Subscriptions And Memberships app charges renewals to stored cards, and declined renewals set a failure status for follow-up.
An online electronics store on Joomla sells items in the €200–€800 range. Returns happen. Partial returns, where a customer buys three accessories and sends one back, happen more often. Every partial refund used to mean opening the payment dashboard, finding the transaction, doing the arithmetic, confirming the refund, returning to J2Commerce to update the order manually. Now: open the order, click Issue Refund, enter the partial amount. The maximum refundable balance is shown and enforced. The order status updates. The customer's card is credited.
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Customers pay on Viva.com's hosted Smart Checkout and return to your store, so card data never touches your server.
Documentation
User Guide (Version 6)