Sync your orders, customers, products and abandoned baskets to ActiveCampaign so its automations can follow up with every shopper.
Orders, contacts, products and abandoned baskets sync to ActiveCampaign when they are created or change.
Paste your ActiveCampaign API URL and key, save, and use Test Connection to confirm it works.
You decide which of your own order statuses means "paid," "shipped," "canceled," or "refunded." Automations fire on your store's actual workflow, not a generic assumption.
Set how long a cart can sit unused. After that, it syncs to ActiveCampaign with its items, prices, photos and a link back to checkout for your recovery automation.
Registrations and orders sync to one ActiveCampaign contact, matched by email address, so your segments and reports stay accurate.
Show an opt-in checkbox at checkout with your own label, and sync only customers who consent.
When you save a product, its price, stock, photo and link sync to ActiveCampaign, so campaigns show current details.
Add ActiveCampaign to your store and start following up on every abandoned cart.
A handmade-jewelry shop kept losing mobile shoppers mid-commute — cart filled, checkout never finished. With abandoned cart recovery set to a 6-hour timeout, every one of those carts now lands in ActiveCampaign with product photos and a direct link back in, feeding a "come finish your order" automation that actually converts.
A supplements brand selling in three currencies needed its ActiveCampaign Ecommerce Dashboard to reflect real revenue, not a flattened guess. Every order syncs with the actual currency and total the customer paid — tax, discounts, and all — so the numbers finally match across both platforms.
A hardware store had someone manually exporting a CSV every Friday and pasting it into ActiveCampaign. One click on the historic order backfill seeded years of real purchase history, and real-time sync took over from there. The Friday ritual is gone. Automations now fire the moment an order actually changes status.
Translated into 21 languages.
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Hand abandoned carts and order history to ActiveCampaign, so your automations can follow up with shoppers who almost bought.
Documentation
User Guide (Version 6)Send cart, checkout and order events to Klaviyo with full customer profiles, so your Klaviyo flows can follow up with every shopper.
Send seven conversion events to Meta through the Pixel and the server-side Conversions API, with Advanced Matching and GDPR consent gating.
Paste one Omnisend API key to start recovering abandoned carts and tracking order events in your Omnisend account.
Ask targeted questions on the order confirmation page, right after customers pay, and review the answers in an analytics dashboard.
