After Sale Surveys

$29.00

Select Billing Option

1 Year

2 Years

Stop Guessing What Your Customers Think. Ask Them.

A real, targeted question on the one screen every customer actually looks at — right after they pay you. Not an ignored email. Not a stranger's star rating on some directory site.

Question Types

Targeting Conditions

Dashboard KPIs Tracked

Logins Required to Respond

Everything You Need to Actually Know What Happened

From the question your customer sees to the number on your dashboard — every step of the feedback loop, without a third-party survey platform standing in the middle.

Injected on the Confirmation Page

Choose exactly where it renders — before order status, before customer details, or at the bottom of the page. Every paying customer sees it. No email to ignore.

Seven Question Types

Single choice, multiple choice, rating scale, Net Promoter Score, yes/no, short text, long text. Ask the question that actually fits, not whatever the widget forces on you.

Fourteen-Condition Targeting Rules

Product, category, order total, customer group, geozone, country, new-vs-returning, coupon used, shipping method, and more. Reusable across every survey and question, with a live usage count.

Frequency Capping & Sampling

Always, once ever, once every N days, or first order only. Layer a sampling rate on top and stop wearing out your best repeat customers with the same three questions.

Real Analytics Dashboard

Response rate, completion rate, average completion time, Net Promoter Score — each with a trend arrow against the prior period. A drop-off funnel shows exactly where people quit.

Searchable Response Browser

Filter by survey, status, or date range, then open any individual order's full answer set. One click exports the filtered slice to CSV.

GDPR-Ready Data Handling

Delete an order and its linked response anonymizes automatically. Set a retention window in months and purge on your own schedule. No orphaned personal data left behind.

Locked-Down Response Links

Guests answer without an account. Logged-in customers answer without re-authenticating. Nobody can tamper with a link to see someone else's answers. Rate limiting keeps bots out entirely.

Matches Your Storefront

Renders in Bootstrap 5 or UIkit 3 — whichever your storefront already runs. Looks like a native part of checkout, not a bolted-on widget.

Ask the Right Question to the Right Customer — Not the Same One to Everybody

A targeting rule can check the product, the category, the order total, the customer's group, their country, whether they used a coupon, whether this is their first order, and more — matching all conditions or any of them. Attach it to a whole survey or a single question. Build it once, and every listing shows a live count of exactly how many surveys and questions currently depend on it.

Fourteen condition types, mix-and-match, match all or match any
Apply a rule to a whole survey or one individual question
Rules are reusable — build once, apply everywhere it matters
Live usage count shows exactly what depends on a rule before you touch it

Numbers Instead of a Vibe

Response rate. Completion rate. Average questions answered before someone bails. Net Promoter Score. Average completion time. Every KPI comes with a trend arrow against the previous period — not just a snapshot, a direction. A drop-off funnel shows exactly which question makes people quit, and a top-questions leaderboard tells you which one is actually earning its keep.

Six tracked KPIs with period-over-period trend arrows
Responses-over-time chart and a drop-off funnel
Top surveys and top questions leaderboards
Filtered CSV export in one click

Compliance That Doesn't Require a Lawyer on Retainer

Delete an order and its linked survey response anonymizes automatically — no orphaned personal data haunting your database. Set a retention window in months and purge on your own schedule. Every response link is tokenized and ownership-verified, so guests answer without an account and nobody can tamper with someone else's link.

Auto-anonymize on order deletion
Configurable retention window with scheduled purging
Tokenized, ownership-verified response links
Built-in rate limiting keeps bots out of your response data

Real-World Use Cases

A mid-size clothing store targets orders over $75 with a specific shipping method for a two-question survey — a delivery-speed rating and an open-text "anything we could improve?" Within two weeks, the dashboard shows a completion-rate dip tied to that exact shipping method, and open-text answers independently mention a courier leaving packages at the wrong building. The store switches carriers for that zone before a single public complaint ever gets posted anywhere.

A monthly subscription box sets frequency capping to once every 30 days and layers a 25% sampling rate on top, so the same loyal subscriber isn't nagged on every box. Using an NPS question every time it fires, the dashboard catches a two-point NPS dip the same month a new packaging supplier started — a signal the team would have otherwise had zero visibility into until cancellations spiked.

A wholesale distributor builds one rule scoped to a specific customer group and a second scoped to first order only. The wholesale group gets a question about reorder frequency; brand-new retail customers get a question about their unboxing experience. Same plugin, two completely different conversations, running simultaneously without either audience ever seeing the other's questions.

A European home goods store configures a 12-month retention window and enables automatic anonymization on order deletion. When a customer exercises their right to be forgotten and the order is deleted, the linked survey response is anonymized in the same action — no manual data-scrubbing spreadsheet, no scramble before an audit.

Quit Running Your Store on a Stranger's Star Rating

Your customers already told you what's wrong. You just never asked. Now you can.

Translated In The Following Languages

Arabic Unitag (ar-AA), Chinese, Traditional (zh-TW), Danish (da-DK), Dutch (nl-NL), English (en-GB), English, USA (en-US), Finnish (fi-FI), French (fr-FR), German (de-DE), Greek (el-GR), Hebrew (he-IL), Italian (it-IT), Japanese (ja-JP), Norwegian Bokmål (nb-NO), Persian Farsi (fa-IR), Polish (pl-PL), Portuguese, Brazil (pt-BR), Portuguese, Portugal (pt-PT), Russian (ru-RU), Spanish (es-ES), Swedish (sv-SE), Turkish (tr-TR)

License Information

An active license entitles you to updates, downloads, and support for the duration of the license period. You may continue using this plugin indefinitely without an active license; however, support, updates, and downloads will not be available while your license is inactive.